Terms and Conditions

Nitz Limo Inc > Terms and Conditions

Overview

Limousine Rental Sacramento Ca By choosing Nitz Limo Inc., you have a guaranteed commitment to service. We are confident that your special instructions are our priority, such as arrival time, quality, and care of both client and equipment/luggage. We are proud to offer Northern California’s newest and most diverse fleet of meticulously maintained vehicles.

Nitz Limo Inc. proudly provides transportation services in the Greater Northern California area. Nitz Limo Inc only employs full-time chauffeurs that are highly trained in the transportation industry, undergoing thorough background checks, drug screenings, and constant driver and customer service training.

We provide complimentary amenities to make your event one remember while enjoying the journey in your stylish and well-appointed vehicle. From your initial reservation to your final destination, our entire staff is determined to make sure that every detail of your event transportation is handled flawlessly.

Terms and Conditions

Unless otherwise agreed to, in advance and in writing, the following Terms & Conditions apply. Total charges incurred are billed to the client’s credit card unless invoice arrangements have been made in advance or there is an existing corporate billing account.

Payment Terms Limousine Rental Sacramento Ca

Nitz Limo Inc accepts VISA, MasterCard, American Express, and Discover credit cards. Checks and cash may also be accepted subject to an authorized credit card guarantee and identity validation for security purposes. Checks may be required to be received in advance in order to be cleared prior to the date(s) services are rendered. New and one-time clients will be required to present their credit card and ID verification for imprinting at the point of pick up.

RETURNING YOUR SIGNED CONTRACT

  • All phone and online reservations are subject to the same terms and conditions. A 20% gratuity will be charged to each prepaid reservation made over the phone or online.
  • Terms and Conditions are subject to change without prior notice.

AIRPORT TRANSFERS

Nitz Limo Inc. provide a flat rate for most airport pickups and drop-offs to and from SMF, SFO, and OAK.

The airport transfer rate is based upon pick-up and drop-off without any associated delay or waiting time exceeding fifteen (15) minutes.

Your vehicle is dispatched according to the flight’s estimated time of arrival as provided to Nitz Limo Inc by each airline’s system (Nitz Limo Inc is not responsible for delays caused by the airline’s system). Billing shall revert to the prevailing hourly rate in the event the client is delayed or the waiting time is exceeded, beyond the allotted fifteen (15) minutes.

POINT TO POINT TRANSFERS

Nitz Limo Inc. provides point-to-point transfers to many locations in northern California. Wait times beyond the fifteen (15) minute “grace” period, as well as for extra stops or indirect routing, are charged additional, or charges may revert to the prevailing hourly rate.

HOURLY SERVICE

Nitz Limo Inc. provide an hourly rate for all other services based on a three (3)hour or more minimum charge. Hourly or “As Directed” services allow for multiple stops and wait times as directed by the client.

The vehicle will stay with the client or at their stop location (as parking availability allows) for the entire rental time.

Travel time may be charged on a “garage-to-garage” basis and is made a part of the respective three or more hour minimums.

The client’s grace period for overtime is ten (10) minutes into the hour. After ten (10) minutes you will incur a half-hour overtime rate. If you are thirty-five (35) minutes over, you will incur a full-hour overtime rate, unless otherwise agreed to in writing.

VEHICLE PERMITTED TO TRAVEL

Due to the size of our equipment, the client agrees that ALL itinerary locations must be pre-approved prior to the event date in writing. Due to the heightened width of our SUV rental service in Sacramento, Ca. the client agrees that all locations in are subject to the driver’s approval due to low-hanging tree limbs and non-paved driveways.

CANCELLATIONS POLICY

Nitz Limo Inc. understand that cancelations are sometimes necessary and unavoidable. All cancelations are subject to a cancelation fee and must be made in writing. All reservations require a deposit that is non-refundable and will be deducted from the total charges.

Cancelations must be submitted in writing 14 days prior to your event date.

If you fail to do so, you will be held financially responsible and forfeiture of your balance due. Large equipment requires a contract; however, small equipment i.e. sedans, SUVs, and limos don’t require a contract with affiliates. All-time changes are subject to availability, providing that your time change does not interfere with prior scheduling.

SPECIAL EVENTS AND PEAK DEMAND RENTAL TIMES

Special events and peak demand periods may dictate premium pricing, higher hourly minimums, and additional notice for changes and cancelations. Vehicles are generally in more limited supply due to higher demand and often times supplemental vehicles are required to accommodate this demand.

E-MAIL COMMUNICATION

Generally, we accept new reservations, changes, and cancellations by email (info@nitzlimo.com) with adequate notice.

It is recommended that you verbally confirm any requests sent after normal business hours and on major holidays. If your needs require attention in less than eight hours, please call our office at 916-402-1819. Many clients may be dealing directly with one of our staff members and emailing them individually.

Staff members only have access to their email during their regular office schedule. Although during normal weekday business hours, we can reasonably monitor“out of office” staff email, we are not able to monitor everyone’s individual email around the clock. So for shorter notice requests, always send those requests to info@nitzlimo.com, not to individual email addresses. If that individual staff member is not in the office, your request may not be handled promptly.

We cannot guarantee cancelations for limousine rentals in Sacramento, CA, changes, or new reservations unless sent to info@nitzlimo.com with adequate notice. You should always get an e-mail confirmation of a new reservation, any changed reservation, or a canceled reservation. If you do not receive such an email confirmation, please contact us right away.

ARRIVAL TIME

Nitz Limo Inc and its chauffeurs always prepare in advance to avoid unnecessary delays in arrival time. However, road, traffic, and weather conditions are oftentimes beyond the reasonable control of the company and the chauffeur. No refunds or reduced rates will be given as a result of late arrivals due to such conditions or other occurrences outside of the reasonable control of the company or chauffeur.

BAGGAGE AND OTHER PROPERTY TRANSPORTED

Nitz Limo Inc. cannot assume responsibility for the handling or maintenance of any baggage or other property, nor for any property left in the limousine rental Sacramento, CA vehicle. We will do everything possible to secure and retrieve any belongings left in the vehicle. Please always check thoroughly prior to leaving the vehicle for all your personal belongings.

PASSENGER CONDUCT

Nitz Limo Inc. reserves the right to refuse to transport persons under the influence of or in possession of illegal drugs, as well as those excessively intoxicated, in the possession of firearms or dangerous substances of any kind, or who are or are likely to become objectionable to other persons or if the chauffeur feels threatened in any way.

Under no circumstances are minors allowed to consume or possess alcohol or illegal substances while in a company vehicle. The client shall not interfere with the chauffeur in the discharge of his/her duty or tamper with an apparatus on the vehicle. In such instances, services will be terminated immediately without returning to the point of origination and no refunds will be offered

EXCESS CLEANING AND DAMAGE

If, during or after the transportation service in limousine rental sacramento ca, the company is required to spend an extended amount of time and material to clean the vehicle due to acts of the client or any passenger (e.g., spilling food & drinks, vomiting, prohibited smoking, excessive trash), the company, at its discretion, will charge client fees to cover the such expense as itemized in your contract. Damage to the vehicle’s interior or exterior in any way caused by the actions of the client or any passenger will be charged in full to the client. i.e. $225.00

COVID-19 POLICY - NITZ LIMO INC

In limousine rental sacramento ca We’ve earned our reputation by prioritizing the safety and well-being of both our passengers and our driver-partners in all we do.

To stay informed about the situation, we follow information from the Centers for Disease Control (CDC), the World Health Organization (WHO), and other government agencies. We implemented new emergency vehicle cleanliness and disinfection methods during daily and weekly maintenance, as well as increased the frequency of vehicle inspections. Any changes or improvements to our services will be communicated to you.

Thank you for your continued trust and patience as we work together to overcome this difficulty, and we look forward to serving you and your family in the future. Our ADA guidelines and regulations are followed by the company.

PRIVACY POLICY

NITZ LIMO INC. Limousine Rental Sacramento values the privacy of our customers and website visitors and recognizes that the security of the information you disclose to us is critical to you.

We only use the information we collect to give you more information about our high-quality products and services. This Policy will govern how any personal information is handled. Your information is collected solely for internal use and will not be sold or shared with any unaffiliated third party unless otherwise stated in this Policy.

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Contact us at info@nitzlimo.com for questions related to refunds and inquiries.

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